If you’d like to get in touch with me, to ask a question, report a problem with your order/ account, make a comment, or suggest new content ideas, then feel free to do so using the form below. [Note – I do get quite a few product review/ promotion requests – feel free to send them but I won’t always respond to them – sorry!]
I’ll do my best to reply within 24 hours, but I may not reply on weekends or holidays (and please note I’m in the UK time zone).
NOTE: I am currently on maternity leave and have an assistant to handle emails, but replies may be delayed at this time. Thanks for your understanding!
Frequently Asked Questions
Before submitting your message, have a look through the FAQ to see if you can find your answer.
Here are our top queries (click here to view the full FAQ):
- If you checked out with a different username (you may have forgotten about it)
- If you ordered the content before 2013, when we moved to the new system.
- The name of the pack(s) you want to download
- Your PayPal transaction ID or your PayPal email address